Our Store Policies

We founded Verbal Colors with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Shipping and Delivery

What You Need to Know

Orders are usually filled within two business days.

We provide FREE shipping within the United States.

For international shipping fees, please contact us.

Returns and Refunds

Buy with confidence

If you are dissatisfied with an artwork that you acquired through our store, we would be pleased to refund your purchase, so long as the artwork and Certificate of Authenticity are returned to us within ten (10) days of the purchase date, and the artwork is NOT damaged in any way.

All refunds will be made to the original purchaser though the same account and method of payment used for the acquisition (e.g., Credit Card; PayPal).

Warranty Information

The Information You Need to Know

We try hard to deliver all our products in pristine condition. However, we realize that accidents do happen. If the artwork you ordered arrives damaged, please return it to us within ten (10) days for replacement or a full refund (see Returns and Refunds).

PLEASE NOTE

Our products are limited edition artworks. Accordingly, any replacement artwork's number will be different from the original, damaged piece. Additionally, we can only replace artwork when inventory is still available. Should inventory not be available for a particular art piece, the purchaser may select a different piece of artwork or elect to receive a refund.

Privacy Policy

Trust Us with Your Information

At Verbal Colors, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information.

In the course of providing our Services, we collect or receive your personal information in a few different ways. We process your personal information to run our business and provide our users with our Services. As we respect your privacy, Verbal Colors will not disclose your name, email address, or other personal information to third parties without your consent.

On occasion, Verbal Colors will need to contact you. Primarily, these messages are delivered by email for a variety of reasons, including marketing and transaction purposes. You can opt out of receiving marketing communications via email by following the unsubscribe link in any marketing email you receive.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. For example, encryption is used for certain information (such as credit card numbers). Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Verbal Colors will retain your information only for as long as is necessary for the purposes set out in this policy, or as needed to provide Verbal Colors’ Services to you

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the services, (ii) sending you an email or message about the changes, or (iii) posting an update in the version notes on the Apps’ platform. We encourage you to check back regularly and review any updates.

If you have any questions:

Send an email to Verbal Colors at: info@verbalcolors.com

Write to us at: Verbal Colors, 4310 Starwood Dr., Amissville, VA 20106 USA

Last updated on January 30, 2023